Frequently Asked Questions

No. We offer $0 call-out fees and free quotes, so you can get us out and get a price with nothing to pay upfront. Every job gets fixed, transparent pricing before work starts, so there are no surprises on the invoice.

It depends on the job, from a single power point to a full switchboard upgrade, which is why the quote is always free and given upfront. We confirm fixed pricing before work starts, so no hourly surprises on the bill.

You get a free quote and fixed, upfront pricing before we start, so you know what you are up for. Options are discussed on site, with $0 call-out and no pressure to proceed, on simple repairs or Level 2 jobs.

You pay on completion, once the job is done and you are happy with it. There are no hidden fees, no part-payments upfront and no surprises, just the fixed price we quoted you before any work began.

Yes. We are fully licensed and insured, Electrical Licence #451348C, licensed electricians and Level 2 ASPs, accredited to work on both the Ausgrid and Endeavour Energy networks too. Every job is completed to the Wiring Rules (AS/NZS 3000), done properly.

Yes. In NSW, electrical work like adding or moving power points must be done by a licensed electrician, not a legal DIY job. It is about keeping your home and family safe, not just following the rules. See our power points service.

Yes, we are fully licensed and insured, and every job is backed by a lifetime labour warranty. If something is not right, we come back and fix it properly, no argument, on everyday repairs and Level 2 jobs alike, every time.

A defect notice from Ausgrid or Endeavour Energy flags unsafe or non-compliant mains or metering that a Level 2 ASP must fix. Call us and we will assess and rectify it to close out the notice. See our defect notice repairs service.

We offer same-day service and 24/7 emergency availability across Eleebana and turn up fast, often within the hour where availability allows. Call us directly for the fastest response, and we will tell you honestly if a job needs booking in.

Yes, same-day service where availability allows. The best way to lock it in is to call, the earlier in the day, the better the odds. A free quote and $0 call-out apply either way, on small repairs and bigger jobs.

Yes. For urgent, unsafe faults, burning smells, sparks, or a dead switchboard, call us and we will get someone out fast. Do not wait on a sagging service line or a burning smell from the meter box, both Level 2 emergencies.

We assess your existing board, replace old fuses with modern safety switches (RCDs), and bring it up to current standards under AS/NZS 3000, especially in Eleebana's older lakeside homes carrying added pool or EV load. See our switchboard upgrades service.

Yes. We install home EV chargers and make sure your switchboard can handle the extra load safely. On older Eleebana homes this can mean a switchboard upgrade first, which we will flag in your free quote. See our EV charger installation service.

A Level 2 ASP is licensed to work on the wiring between the street or pole and your meter, the service mains, metering and network connections most electricians sub out. We are accredited on Ausgrid and Endeavour Energy. See our service mains service.

Yes. This is common on Eleebana's older homes with ageing boards. We check the switchboard, safety switches, wiring and smoke alarms and give you a clear, honest picture of what work is needed, all before you commit to anything.

Yes, Eleebana and the surrounding Lake Macquarie suburbs including Warners Bay, Valentine, Croudace Bay and Mount Hutton. We are servicing the whole local area, not just based nearby, with the same fast response and fixed pricing wherever you are calling from.

Yes. Foreshore homes cop brackish air off Lake Macquarie that corrodes outdoor fittings and switchboard components faster than inland suburbs. We use fittings suited to the coastal climate and check for corrosion on inspections. See our electrical repairs service.

Many of Eleebana's older homes still run original boards without modern safety switches, especially with added pool or EV load. We will check yours and let you know honestly what is needed, with a fixed price before anything is booked in.